RR Telugu Matrimony Services

Privacy Policy

RR Telugu Matrimony Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of individuals who use our matrimony services through our website, mobile application, or other communication channels.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you register with or use our services.

1. Information We Collect

When you register or use our matrimony services, we may collect the following information:

• Personal Details: Name, age, date of birth, gender, marital status, and contact details.

• Matrimony Profile Details: Religion, caste or community, mother tongue, education, occupation, income range, and location, where provided.

• Family Information: Parents’ details, family background, siblings, and other information you choose to share.

• Photographs: Profile photos and other images you voluntarily upload.

• Account Information: Login credentials and account-related details.

• Payment Information: Membership plan, payment status, transaction reference, and billing details. Payment card or banking information may be handled by the relevant payment provider.

• Technical Information: Device, browser, IP address, and website usage information, where collected.

Please provide only accurate information that you are comfortable sharing for matrimonial purposes.

2. How We Use Your Information

We may use your information to:

• Create, maintain, and manage your matrimony profile.

• Provide matrimonial matchmaking and partner-search services.

• Display relevant profiles to registered members according to the service settings.

• Help members and families communicate regarding matrimonial proposals.

• Process registrations, memberships, and payments.

• Respond to customer support requests and complaints.

• Detect fake profiles, fraudulent activity, misuse, and security threats.

• Improve our website, application, and services.

• Comply with applicable legal obligations.

3. Profile Visibility and Information Sharing

RR Telugu Matrimony Services may display selected profile information to other registered members to facilitate matrimonial matches.

Depending on your profile settings and the information you provide, this may include your name or display name, age, photographs, education, occupation, location, family details, and matrimonial preferences.

We do not promise that profile information will remain completely private once it has been shared with other members. Members may copy, save, photograph, or otherwise misuse information they can access.

We may share information with:

• Other registered members, as necessary to provide matchmaking services.

• Authorized service providers, including website hosting, technical support, and payment processing providers.

• Legal authorities when disclosure is required or permitted by applicable law.

• Relevant parties when necessary to investigate fraud, protect users, or safeguard our legal rights.

We do not sell personal information to third parties as a business practice. Any other sharing will be subject to applicable law and the purposes described in this policy.

4. Consent and Accuracy of Information

By registering and submitting personal information, you acknowledge this Privacy Policy and provide consent where required for the stated purposes.

You should provide accurate and current information and ensure that you have permission to share information about family members or other individuals.

Where consent is the applicable legal basis for processing, you may withdraw it subject to applicable law. Withdrawal may affect our ability to continue providing certain services.

5. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.

However, no website, application, or electronic transmission can be guaranteed to be completely secure. Users should protect their passwords and avoid sharing sensitive personal or financial information with unknown members.

If you suspect unauthorized access to your account, please contact us promptly.

6. Data Retention and Account Deletion

We retain personal information for as long as reasonably necessary to provide our services, maintain account records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

You may request profile deactivation or account deletion by contacting us through the details provided below.

We will review and process requests in accordance with applicable law. Certain information may need to be retained for a lawful period where required for legal, security, accounting, or dispute-resolution purposes.

Deactivation may hide your profile from ordinary searches, but it may not immediately remove information already copied or saved by other users.

7. Cookies and Similar Technologies

Our website may use cookies or similar technologies to maintain sessions, remember preferences, improve functionality, understand website usage, and support security.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

8. Third-Party Services and Links

Our website or application may contain links to third-party websites, communication platforms, or payment services.

Those third parties may have their own privacy policies and data-handling practices. RR Telugu Matrimony Services is not responsible for the privacy practices of independent third-party services. Please review their policies before sharing information.

9. User Safety and Responsibilities

Users are responsible for exercising caution when communicating with prospective matches.

We recommend that you:

• Verify the identity and background of prospective matches independently.

• Avoid sharing passwords, OTPs, bank details, or other confidential information.

• Do not send money to individuals you have not adequately verified.

• Report suspicious profiles, harassment, impersonation, or fraudulent requests.

• Obtain permission before sharing another person's photographs or personal information.

Although we may take steps to identify misuse, we cannot guarantee the identity, intentions, conduct, or accuracy of information supplied by every member.

10. Children's Privacy

Our matrimony services are intended for adults seeking matrimonial matches.

We do not knowingly permit individuals under the age of 18 to create independent matrimonial profiles. If you believe that a minor's personal information has been submitted without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

11. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request information about the personal data we process about you.

• Request correction or updating of inaccurate information.

• Request deletion of personal information where applicable.

• Withdraw consent where processing relies on consent.

• Raise a grievance or privacy-related complaint.

• Exercise other rights available under applicable data protection laws.

To make a request, please contact us using the contact details below. We may need to verify your identity before processing your request.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

The revised policy will be published on our website or application with an updated effective date. Where required by law, we will provide notice or obtain consent for material changes.

13. Applicable Law

This Privacy Policy is intended to operate in accordance with applicable laws of India, including the Digital Personal Data Protection Act, 2023 and applicable rules, to the extent in force and applicable to our services.

The applicable provisions and compliance requirements may take effect in phases. This policy should be interpreted consistently with the legal requirements applicable at the relevant time.

We will review privacy-related requests and respond in accordance with applicable law.

By using RR Telugu Matrimony Services, you acknowledge that you have read this Privacy Policy. Any consent required for the processing of your personal information will be obtained as required by applicable law.